{"id":20265,"date":"2021-10-24T22:23:29","date_gmt":"2021-10-25T02:23:29","guid":{"rendered":"http:\/\/worldjusticenews.com\/news\/?p=20265"},"modified":"2021-10-25T03:48:25","modified_gmt":"2021-10-25T07:48:25","slug":"ofcom-orders-phone-networks-to-block-foreign-scam-calls","status":"publish","type":"post","link":"https:\/\/worldjusticenews.com\/news\/2021\/10\/24\/ofcom-orders-phone-networks-to-block-foreign-scam-calls\/","title":{"rendered":"Ofcom orders phone networks to block foreign scam calls"},"content":{"rendered":"<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\"><b class=\"ssrcss-hmf8ql-BoldText e5tfeyi3\">Major phone networks have agreed to automatically block almost all internet calls coming from abroad if they pretend to be from UK numbers, Ofcom has confirmed.<\/b><\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Criminals have been using internet-based calling technology to make it look like a phone call or text is coming from a real telephone number.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\"><a class=\"ssrcss-9nsdc6-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/technology-58982233\" target=\"_blank\" rel=\"noopener\">Almost 45 million consumers<\/a>\u00a0were targeted by phone scams this summer.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Ofcom said it expected the measures to be introduced at pace as a &#8220;priority&#8221;.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">So far, one operator has already implemented the new plans, the regulator told the BBC, while other phone networks are still exploring methods of making it work.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"unordered-list-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<div class=\"ssrcss-1pzprxn-BulletListContainer e5tfeyi0\">\n<ul role=\"list\">\n<li><a class=\"ssrcss-9nsdc6-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/business-58254354\" target=\"_blank\" rel=\"noopener\">Why phone scams are so difficult to tackle<\/a><\/li>\n<li><a class=\"ssrcss-9nsdc6-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/technology-58982233\" target=\"_blank\" rel=\"noopener\">Nearly 45 million had scam calls in three months<\/a><\/li>\n<li><a class=\"ssrcss-9nsdc6-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/newsbeat-57654967\" target=\"_blank\" rel=\"noopener\">Delivery text scams and how to deal with them<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;We&#8217;ve been working with telecoms companies to implement technical solutions, including blocking at source, suspicious international calls that are masked by a UK number,&#8221; said Lindsey Fussell, Ofcom&#8217;s networks and communications group director.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;We expect these measures to be introduced as a priority, and at pace, to ensure customers are better protected.&#8221;<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">She added that tackling the phone scams issue was a &#8220;complex problem&#8221; that requires a coordinated effort from the police, government, other regulators and industry.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">The move follows months of discussions between Ofcom and the UK telecoms industry.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-mysbf6-ComponentWrapper-CrossheadComponentWrapper e1xue1i85\" data-component=\"crosshead-block\">\n<h2 class=\"ssrcss-1nmw0uu-StyledHeading e1fj1fc10\">Will the plans work?<\/h2>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Internet-based calling technology, also known as Voice Over Internet Protcol (VoIP), is used by millions of consumers globally to make phone calls free or cheaply every year.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Popular services you might recognise that use VoIP include WhatsApp, Skype, Zoom and Microsoft Teams.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\"><a class=\"ssrcss-9nsdc6-InlineLink e1no5rhv0\" href=\"https:\/\/www.telegraph.co.uk\/news\/2021\/10\/24\/exclusive-scam-calls-foreign-countries-blocked-landmark-plans\/\" target=\"_blank\" rel=\"noopener\">The Telegraph<\/a>, which first reported the story on Sunday, cited Whitehall sources that have cast doubt on Ofcom&#8217;s plans.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">They say blocking traffic from foreign VoIP providers won&#8217;t work to stop scam texts and calls, because much of the UK is still relying on old copper-based ISDN networks dating back to the 1970s.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Security experts the BBC spoke to disagree, however.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Apart from consumers, many businesses also use the VoIP technology for internal corporate phone networks.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Whenever a corporate phone network makes a call, a VoIP provider hands over the call from the internet to the phone networks &#8211; a technology called &#8220;SIP trunking&#8221;.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-18mjolk-ComponentWrapper e1xue1i89\" data-component=\"image-block\">\n<figure class=\"ssrcss-17obw6s-StyledFigure e34k3c23\">\n<div class=\"ssrcss-ab5fd8-StyledFigureContainer e34k3c21\"><span class=\"ssrcss-1hq4gmv-Placeholder e16icw910\"><img loading=\"lazy\" decoding=\"async\" class=\"ssrcss-1drmwog-Image ee0ct7c0\" src=\"https:\/\/ichef.bbci.co.uk\/news\/976\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg\" srcset=\"https:\/\/ichef.bbci.co.uk\/news\/240\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 240w, https:\/\/ichef.bbci.co.uk\/news\/320\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 320w, https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 480w, https:\/\/ichef.bbci.co.uk\/news\/624\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 624w, https:\/\/ichef.bbci.co.uk\/news\/800\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 800w, https:\/\/ichef.bbci.co.uk\/news\/976\/cpsprodpb\/F6CC\/production\/_121208136_human-gabicirlig.jpg 976w\" alt=\"Gabriel Cirlig of US cyber-security firm Human\" width=\"976\" height=\"549\" \/><\/span><\/div><figcaption class=\"ssrcss-1rnnz6t-StyledFigureCaption e34k3c22\">Cyber-security researcher Gabriel Cirlig says VoIP providers benefit from scam calls sent over their services, so they are less likely to police the traffic they send to phone networks (Image: Human)<\/figcaption><\/figure>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p>&nbsp;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">According to Gabriel Cirlig of US cyber-security firm Human, telcos are not inspecting the traffic they receive from VoIP providers &#8211; they just let it through onto the network.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;Recently, because of the ease in implementing your own private enterprise telephone system, everybody can have access to critical telephone infrastructure,&#8221; Mr Cirlig told the BBC.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;Because of this lower barrier of entry, it is very easy for scammers to build their own systems to spoof mobile numbers &#8211; the cybercriminals are essentially pretending to be legitimate corporate telephone networks in order to have access to legitimate telco infrastructure.&#8221;<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">He adds that right now, it is up to the VoIP provider to check whether the calls it is handing over to telecoms networks are actually legitimate.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;This is not a regional problem or restricted to one type of infrastructure, this is a systemic issue that allows crime to cross any borders,&#8221; said Mr Cirlig.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;This feature is enabling the VoIP business model so they don&#8217;t want to stop it.&#8221;<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Matthew Gribben, a former consultant to GCHQ, the UK government intelligence agency, agrees. He used to see ongoing scams while monitoring networks for GCHQ.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;It&#8217;s fundamentally the foreign VoIP providers that are technologically enabling these gangs to operate, so it will make a huge dent in this,&#8221; he told the BBC. &#8220;It doesn&#8217;t fix everything but it&#8217;s an excellent step in the right direction.&#8221;<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-mysbf6-ComponentWrapper-CrossheadComponentWrapper e1xue1i85\" data-component=\"crosshead-block\">\n<h2 class=\"ssrcss-1nmw0uu-StyledHeading e1fj1fc10\">What else can be done?<\/h2>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Overall, the experts agree that the only way to completely fix the problem is to implement new telephone identification protocols that enable phone networks to authenticate that all calls and text messages actually come a real telephone number.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">The new protocols, known as &#8220;Stir and Shaken&#8221; in a nod to James Bond, were developed by an international standards body, the US-based Internet Engineering Task Force (IETF).<\/p>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">US authorities have ordered mobile operators to implement the protocols by the end of 2021, but Ofcom told the BBC in August that introducing full authentication in the UK will only be possible when the underlying technology that supports voice services is upgraded to become internet protocol-based (IP) networks, which is due to be completed by 2025.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">The Body of European Regulators for Electronic Communications (BEREC) told the BBC it can require mobile operators to block, on a case-by-case basis, access to numbers or services in case of fraud. However, it cannot impose Stir and Shaken on EU operators.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;Nevertheless\u2026these protocols are currently [being] discussed at the level of the European Conference of Postal and Telecommunications Administrations,&#8221; said a Berec spokesman.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">There are also efforts being made by the UK to invest in technologies that improve overall telecoms cyber-security.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Startup Arqit was asked by BT and the government in 2017 to develop quantum encryption for satellites.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">The firm, which listed on the Nasdaq in June, has developed a solution that creates &#8220;unbreakable&#8221; software encryption keys, delivered via satellite, to secure any device or cloud server.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">&#8220;The encryption keys we create would take even a quantum computer more than the age of the universe to crack,&#8221; said Arqit&#8217;s founder and chief executive David Williams.<\/p>\n<\/div>\n<\/div>\n<div class=\"ssrcss-uf6wea-RichTextComponentWrapper e1xue1i86\" data-component=\"text-block\">\n<div class=\"ssrcss-18snukc-RichTextContainer e5tfeyi1\">\n<p class=\"ssrcss-1q0x1qg-Paragraph eq5iqo00\">Arqit recently signed agreements with BT, Northrop Grumman, Juniper Networks and Babcock. It merged with US firm Centricus in September, following approval by the US Securities and Exchange Commission, which consulted with quantum scientists as part of its vetting process.<\/p>\n<p>Source: <a href=\"https:\/\/www.bbc.co.uk\/news\/business-59032795\" target=\"_blank\" rel=\"noopener\">bbc.co.uk<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\">Major phone networks have agreed to automatically block almost all internet calls coming from abroad if they pretend to be from UK numbers, Ofcom has confirmed. Criminals have been using internet-based calling technology to make <a class=\"mh-excerpt-more\" href=\"https:\/\/worldjusticenews.com\/news\/2021\/10\/24\/ofcom-orders-phone-networks-to-block-foreign-scam-calls\/\" title=\"Ofcom orders phone networks to block foreign scam calls\">[&#8230;]<\/a><\/div>\n","protected":false},"author":1,"featured_media":20266,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","footnotes":""},"categories":[2,4],"tags":[8138,305,5282,8139,2722,6232],"class_list":{"0":"post-20265","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-uk","9":"tag-5g","10":"tag-fraud","11":"tag-mobile-phones","12":"tag-ofcom","13":"tag-phone-scam","14":"tag-voip","15":"pmpro-has-access"},"_links":{"self":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/20265","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/comments?post=20265"}],"version-history":[{"count":3,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/20265\/revisions"}],"predecessor-version":[{"id":20268,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/20265\/revisions\/20268"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/media\/20266"}],"wp:attachment":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/media?parent=20265"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/categories?post=20265"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/tags?post=20265"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}