{"id":17707,"date":"2020-10-16T05:01:34","date_gmt":"2020-10-16T09:01:34","guid":{"rendered":"http:\/\/worldjusticenews.com\/news\/?p=17707"},"modified":"2020-10-16T05:01:34","modified_gmt":"2020-10-16T09:01:34","slug":"man-denied-1-7m-payout-by-betfred-takes-fight-to-high-court","status":"publish","type":"post","link":"https:\/\/worldjusticenews.com\/news\/2020\/10\/16\/man-denied-1-7m-payout-by-betfred-takes-fight-to-high-court\/","title":{"rendered":"Man denied \u00a31.7m payout by Betfred takes fight to High Court"},"content":{"rendered":"<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p><b class=\"css-14iz86j-BoldText e5tfeyi0\">A man who was refused a payout of \u00a31.7m after his online betting company account was credited with the money is taking his case to the High Court.<\/b><\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Andy Green, 53, from Lincolnshire, said he hit the jackpot in January 2018 playing a blackjack game from bookmaker Betfred on his phone.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Betfred said there was a software error and the company&#8217;s terms and conditions meant it could withhold the payment.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>But lawyers for Mr Green say they have been given no proof of the problem.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>After a long night playing the Betfred Frankie Dettori Magic Seven Blackjack in January 2018, Mr Green&#8217;s online account was credited with \u00a31,722,923.54 which he tried to withdraw &#8211; but the request was declined.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>After placing some more bets with his winnings he took a screenshot to prove what had happened.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>However, a Betfred director called him to say there had been a &#8220;software error&#8221; and it was rejecting the claim.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-72p885-ComponentWrapper-CrossheadComponentWrapper e1xue1i81\" data-component=\"crosshead-block\">\n<h2 class=\"css-1jlqpzd-StyledHeading e1fj1fc10\">&#8216;Hell on earth&#8217;<\/h2>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>As a token of &#8220;goodwill&#8221; the company was willing to pay \u00a330,000, but Mr Green would have to agree not to talk about it ever again.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Mr Green refused and the company increased its offer to \u00a360,000, which he also rejected.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>More than two years later he is heading to the High Court to sue Betfred and its parent company, Gibraltar-based Petfre for \u00a32m, including the interest he would have earned from the win.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Mr Green said &#8220;the last two and a half years have felt like hell on earth&#8221;.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;You wouldn&#8217;t treat an animal like I&#8217;ve been treated by Betfred,&#8221; he said.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>&#8220;Hopefully the judge will accept the arguments put forward by my legal team and this nightmare will be over. My champagne remains on ice!&#8221;<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Mr Green is in poor health and has suffered four heart attacks &#8211; one of them since the money was credited to his online account in 2018.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"unordered-list-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<div class=\"css-1pzprxn-BulletListContainer e5tfeyi3\">\n<ul role=\"list\">\n<li><a class=\"css-yidnqd-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/uk-england-lincolnshire-46281058\" target=\"_blank\" rel=\"noopener noreferrer\">Legal action over voided \u00a31.7m game win<\/a><\/li>\n<li><a class=\"css-yidnqd-InlineLink e1no5rhv0\" href=\"https:\/\/www.bbc.co.uk\/news\/uk-england-52633355\" target=\"_blank\" rel=\"noopener noreferrer\">Lockdown &#8216;a disaster&#8217; for problem gamblers<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>The legal argument centres on 49 pages of terms and conditions, and game rules which Mr Green ticked when signing up for Betfred.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>They include a clause that all &#8220;pays and plays&#8221; would be void in the event of a &#8220;malfunction&#8221;, and Betfred argues that by ticking the box, Mr Green was agreeing.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>However Mr Green&#8217;s lawyers disagree.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>His solicitor Peter Coyle said &#8220;whilst Betfred&#8217;s betting terms and conditions are incredibly complicated and span across numerous different documents, we are confident that, on their proper construction, the terms simply don&#8217;t allow for Betfred to withhold payment&#8221;.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Mr Coyle pointed out that if &#8220;all pays and plays&#8221; were void, then Betfred would have refunded other customers, but the company had produced no evidence that had happened. It only wanted to withhold Mr Green&#8217;s enormous win, he said.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Betfred licences the software for its online games from another company Playtech, which has refused to confirm the nature of the software glitch.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>By law, Playtech has to notify the Gambling Commission of Great Britain of the fault, known as a &#8220;key event&#8221;. Mr Coyle says the description of what happened is only four lines long and does not describe the nature of the problem.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>Despite repeated requests, Mr Green&#8217;s lawyers say Betfred has been unable to prove there was a software problem at all. Neither has the company attempted to drag its supplier Playtech into the case.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>If the court rules in Mr Green&#8217;s favour, other gamblers denied their winnings due to technical problems could be able to make similar claims.<\/p>\n<\/div>\n<\/div>\n<div class=\"css-uf6wea-RichTextComponentWrapper e1xue1i82\" data-component=\"text-block\">\n<div class=\"css-83cqas-RichTextContainer e5tfeyi2\">\n<p>A Betfred spokesman said &#8220;the case is currently progressing at court and it is therefore inappropriate for us to comment further&#8221;.<\/p>\n<p>Source: <a href=\"https:\/\/www.bbc.co.uk\/news\/uk-54564536\" target=\"_blank\" rel=\"noopener noreferrer\">bbc.co.uk<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\">A man who was refused a payout of \u00a31.7m after his online betting company account was credited with the money is taking his case to the High Court. Andy Green, 53, from Lincolnshire, said he <a class=\"mh-excerpt-more\" href=\"https:\/\/worldjusticenews.com\/news\/2020\/10\/16\/man-denied-1-7m-payout-by-betfred-takes-fight-to-high-court\/\" title=\"Man denied \u00a31.7m payout by Betfred takes fight to High Court\">[&#8230;]<\/a><\/div>\n","protected":false},"author":1,"featured_media":17708,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"pmpro_default_level":"","footnotes":""},"categories":[2,4],"tags":[7388,3719,592],"class_list":{"0":"post-17707","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-uk","9":"tag-betfred","10":"tag-gambling","11":"tag-high-court","12":"pmpro-has-access"},"_links":{"self":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/17707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/comments?post=17707"}],"version-history":[{"count":1,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/17707\/revisions"}],"predecessor-version":[{"id":17709,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/posts\/17707\/revisions\/17709"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/media\/17708"}],"wp:attachment":[{"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/media?parent=17707"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/categories?post=17707"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/worldjusticenews.com\/news\/wp-json\/wp\/v2\/tags?post=17707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}